Return & Refund Policy – TGT PGT EXAM

This Return & Refund Policy outlines the conditions under which TGT PGT EXAM processes returns and refunds for its services and products sold through https://tgtpgtexams.com and its official mobile application.

By purchasing or accessing our services, you agree to the terms stated in this policy.

1. General Terms

  • TGT PGT EXAM offers digital products including online test series, study materials, eBooks, and video courses.
  • Due to the nature of digital content, all purchases made on our platform are non-returnable and non-refundable unless explicitly stated otherwise.

2. No Refunds on Digital Products

  • Once the content (such as test series or eBooks) is accessed or downloaded, it is deemed consumed.
  • We do not offer refunds for accidental purchases, change of mind, or failure to access services due to user-end issues (e.g., internet problems, device incompatibility).

3. Exceptions

Refunds will only be considered under the following circumstances:

  • Duplicate Payment: If you are charged more than once for the same service.
  • Non-delivery of Product: If the purchased service is not activated within 72 hours.
  • Technical Errors: If there is a major technical issue from our end and we are unable to provide a resolution within 7 working days.

To request a refund under these exceptions, you must contact us within 7 days of the transaction.

4. How to Request a Refund

To request a refund, please email us at tgtpgtexam@gmail.com with the following details:

  • Full Name
  • Registered Email ID
  • Payment ID / Transaction Reference
  • Reason for refund request
  • Screenshot of payment confirmation (if applicable)

Our team will review your request and respond within 3–5 business days. Approved refunds will be processed via the original payment method within 7–10 business days.

5. Contact Us

6. Policy Updates

TGT PGT EXAM reserves the right to change or update this Return & Refund Policy at any time. Updates will be posted on this page.

Last updated: [Insert Date]